Terms of Service
Last updated 8 October 2026
These terms are the agreement between you and BlueBibs (“we”, “us”) when you use the BlueBibs app at bluebibs.app. By creating an account you accept them. Our Privacy Policy explains how we handle your data.
1. Your account
- You must be 18 or over.
- One account per person. Use your real name as your full name, and keep your email address up to date, because your login codes go there.
- You're responsible for what happens on your account. Tell us straight away if you think someone else has used it.
2. How BlueBibs works
Hosts post games and run them. Players join and pay in the app. We provide the app, take payments in it on the host's behalf, and pay hosts their earnings. Each game is organised by its host, not by us: the host arranges the pitch and runs the game on the day.
3. Joining and paying
- A game's price is per place, and you see it before you pay. It doesn't change after the game is posted.
- You can pay by card (including Apple Pay and Google Pay, through Stripe), with your BlueBibs credit, or in cash to the host if the host agrees.
- Your card is only charged once your place is secured.
- Free games cost nothing: you just join.
4. Credit
- Credit is money we hold for you in your Wallet. You can add to it by card or by bank transfer with your reference (such as BB-0001), and refunds and earnings go into it.
- You can spend it on games, or withdraw it to a UK bank account at any time. We send withdrawals by bank transfer, usually within 5 working days.
- Credit doesn't expire and earns no interest. It isn't a bank account, and the Financial Services Compensation Scheme doesn't cover it.
- Cash is between you and the host. We never hold it, and it never becomes credit.
5. Leaving a game
- 24 hours or more before kick-off: leave and get back everything you paid in the app, as credit.
- Less than 24 hours before: you can still give up your place. You get your money back as credit if someone takes a place. If several players have left, the first to leave is paid back first.
- After kick-off: you can't leave.
- If the host changes the game after you've joined, you can leave for a full refund as credit until kick-off.
- If you paid the host in cash, the host gives it back; we can't refund cash.
The 14-day right to cancel under the Consumer Contracts Regulations doesn't apply, because a game is a leisure service on a set date.
6. Cancelled games
A host can cancel a game until kick-off, and we can cancel a game until its host has been paid. When a game is cancelled, everyone who paid in the app gets it all back as credit, and the host gives back any cash.
7. Problems with a game
If a game didn't happen as described, any player in it can report it in the app within 7 days. We look at every report. If we agree with it, we cancel the game and the players get their money back as credit. Either way, we tell you what we decided.
8. Who we are
BlueBibs is run by Tung Xuan Le, a sole trader in the United Kingdom. Contact: hello@bluebibs.app.
9. Hosting a game
If you host a game, you agree to:
- have the right to use the pitch for the game;
- describe the game honestly: place, time, length, price and teams;
- run the game as described, or cancel it in the app as early as you can;
- give cash back to players when the app tells you to.
Once a game has kicked off, nobody can change it.
Fees and earnings
- For each player who pays in the app, by card or with credit, we keep 2% of the price plus 20p. Cash payments have no fee. For example, on a £7 place we keep 34p and you get £6.66.
- Your earnings go into your credit 7 days after the game, once we've checked it. If a player reports the game, we hold the earnings until we've decided.
- You're responsible for any tax on your earnings.
10. Playing safely
Football is a physical sport, and injuries happen. You take part at your own risk: play within your fitness, wear the right kit, and follow the host's and the venue's rules. Hosts and venues are responsible for their games and pitches; we aren't. Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, or for anything else the law doesn't let us limit.
11. Behaviour
Be respectful to other players, hosts and us. Don't put anything abusive, hateful, misleading or illegal in your username, photo, comments or game details, and don't use BlueBibs to spam or cheat anyone. We may remove content and close accounts that break these rules. If we close yours, we send any credit you have left to your bank account.
12. Closing your account
You can close your account at any time: withdraw your credit, then ask us through Help in the app or at hello@bluebibs.app.
13. Our responsibility to you
We work to keep BlueBibs running and correct, but we can't promise it will always be available or free of mistakes. If we break these terms, we're responsible for loss you suffer that was a foreseeable result, but not for loss nobody could have foreseen, and not for business losses. We aren't responsible for what hosts, players or venues do. None of this affects your legal rights as a consumer.
14. Changes to these terms
When we change these terms, we update the date at the top. For a big change, we tell you in the app or by email before it takes effect. If you keep using BlueBibs after that, the new terms apply.
15. The law
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.